Workday Engagement Manager

<h1><span>Join Kainos and Shape the Future </span></h1><p>At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.</p><p><br />We believe in a <b>people-first culture</b>, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.</p><p><br />Ready to make your mark? <b>Join us and be part of something bigger.</b></p><div><p><b>MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:</b></p><p></p></div><div><p><span><span>As a Workday Engagement Manager</span></span><span><span><span> </span>in Kainos, you’ll fully manage the successful</span></span><span><span><span> </span></span></span><span><span>implementation of Workday solutions for</span></span><span><span><span> </span></span></span><span><span>customers by working closely</span></span><span><span><span> </span></span></span><span><span>with customer business teams and internal delivery teams to drive the scope, definition</span></span><span><span><span> </span></span></span><span><span>and delivery</span></span><span><span><span> </span></span></span><span><span>of solutions that are fit for purpose and commercially viable.<span> </span></span></span><span><span>You’ll</span></span><span><span><span> </span>take accountability for the complete delivery lifecycle</span></span><span><span><span> </span></span></span><span><span>alongside the<span> </span></span></span><span><span>sales and capability Solution Architects</span></span><span><span>.<span> </span></span></span></p><p></p><p><span><span>You’ll</span></span><span><span><span> </span></span></span><span><span>manage all aspects of your</span></span><span><span><span> </span></span></span><span><span>projects, which will typically be either one large, complex</span></span><span><span><span> </span></span></span><span><span>project or multiple smaller projects. </span></span><span><span>This will include project planning, resourcing,</span></span><span><span><span> </span></span></span><span><span>milestone</span></span><span><span><span> </span>t</span></span><span><span>racking, commercial<span> </span></span></span><span><span>management</span></span><span><span><span> </span>and customer satisfaction.</span></span><span> </span></p><p></p><p><span><span>This is a senior position accountab</span></span><span><span>le</span></span><span><span><span> </span>for the<span> </span></span></span><span><span>entire</span></span><span><span><span> </span></span></span><span><span>delivery lifecycle </span></span><span> </span></p><div><p></p><p><b><span><span>Your key responsibilities include:</span></span><span> </span></b></p></div></div><div><div><ul><li><p><span><span>Commercially managing the implementation of global Workday programmes from pre-sales<span> </span></span></span><span><span>through implementation to hand over to AMS (Application Management Services).</span></span><span> </span></p></li><li><p><span><span>Acting as the key client interface between functional and technical teams and the client. </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Pragmatically offering domain experience<span> </span></span></span><span><span>(HCM, Fins, Payroll or where relevant to a Workday Capability)<span> </span></span></span><span><span>to provide functional insight and<span> </span></span></span><span><span>thought-leadership</span></span><span><span>.</span></span><span> </span></p></li><li><p><span><span>Managing all aspects of<span> project</span></span></span><span><span><span> </span>delivery including project planning, resourcing, milestone tracking, commercial<span> </span></span></span><span><span>management</span></span><span><span><span> </span>and customer satisfaction.</span></span><span> </span></p></li><li><p><span><span>Leading and supporting blended teams of colleagues,<span> </span></span></span><span><span>client</span></span><span><span><span> </span>and partner resources to share knowledge and develop an integrated delivery ethic.</span></span><span> </span></p></li><li><p><span><span>Agree</span></span><span><span>ing</span></span><span><span><span> </span>objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.</span></span><span> </span></p></li><li><p><span><span>Identifying</span></span><span><span><span> </span>requirements, business processes, application configurations, testing plans and other artefacts<span> </span></span></span><span><span>to be documented<span> </span></span></span><span><span>to ensure shared understanding and facilitate knowledge transfer.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Creat</span></span><span><span>ing</span></span><span><span><span> </span>well structured & accurate deliverables and present</span></span><span><span>ing</span></span><span><span><span> </span>to client<span> </span></span></span><span><span>steering</span></span><span><span><span> </span>level<span> </span></span></span><span><span>groups to secure proposed</span></span><span><span><span> </span>recommendations</span></span><span><span><span> </span>and agreement.</span></span><span> </span></p></li><li><p><span><span>Identify</span></span><span><span>ing</span></span><span><span><span> </span>and<span> </span></span></span><span><span>actioning<span> </span></span></span><span><span>appropriate</span></span><span><span>ly</span></span><span><span><span> </span>opportunities to win business, including negotiating and closing at a senior client level.</span></span><span> </span></p></li></ul></div><div><p></p><p><b>What we are looking for:</b></p></div><div><ul><li><p><span><span>Experience in<span> </span></span></span><span><span>implementing<span> Workday </span></span></span><span><span>with direct experience in the successful delivery of</span></span><span><span><span> </span>solutions within a consulting environment.</span></span></p></li><li><p><span><span>Workday PM Certification </span></span></p></li><li><p><span><span>Working with<span> </span></span></span><span><span>Workday </span></span><span><span>delivery methodolog</span></span><span><span>ies</span></span><span> </span></p></li><li><p><span><span>Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation,<span> </span></span></span><span><span>data-migration, system testing, user acceptance testing, go-live and service</span></span><span><span><span> </span></span></span><span><span>management</span></span><span> </span></p></li><li><p><b>Fluent in Dutch and English </b></p></li></ul></div></div><div><ul><li><p><span><span>Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations<span> </span></span><span>appropriately</span><span> </span></span><span> </span></p></li><li><p><span><span>Commercial e</span></span><span><span>xperience of managing<span> </span></span></span><span><span>and supporting<span> </span></span></span><span><span>geographically<span> </span></span></span><span><span>distributed<span> </span></span></span><span><span>and<span> </span></span></span><span><span>blended teams of colleagues,<span> </span></span></span><span><span>client</span></span><span><span><span> </span>and partner resources to share knowledge and</span></span><span><span><span> </span></span></span><span><span>develop an integrated delivery ethic</span></span><span> </span></p></li></ul></div><div><div><ul><li><p><span><span>Demonstrable s</span></span><span><span>uccess in identifying and taking appropriate action on opportunities for additional business.</span></span><span> </span></p></li><li><p><span><span>Ability to work to tight deadlines and make sensible decisions under<span> </span></span><span>pressure</span><span><span> </span>taking a balanced view of customer demands and Kainos commercials </span></span><span> </span></p></li><li><p><span><span>Ability to widen and maintain a network of external contacts </span></span><span> </span></p></li><li><p><span><span>Understanding of</span><span><span> </span>risk management and<span> </span></span><span>able</span><span><span> </span>to manage risk</span></span><span> </span></p></li><li><p><span><span>Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) </span></span><span> </span></p></li><li><p><span><span>Support the operations function<span> </span></span><span>ensure</span><span><span> </span>that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal<span> </span></span><span>preferences</span></span></p></li></ul></div></div><div><p></p></div><div><div><p><span> </span></p></div><div><p><b>Nice to have:</b></p></div><div><ul><li><p><span><span>Develop and deliver products/offerings and services that differentiate Kainos in the marketplace  </span></span><span> </span></p></li><li><p><span><span>Identify talent for rapid development within the capability </span></span><span> </span></p></li><li><p><span><span>Experience of managing,<span> </span></span></span><span><span>mentoring</span></span><span><span><span> </span>and developing teams<span> </span></span></span><span> </span></p></li><li><p><span><span>PRINCE 2 (or similar) certification</span></span><span> </span></p></li><li><p><span><span>Strong functional domain expertise including areas such as</span></span><span><span><span> </span>HR and Finance (including Payroll)</span></span><span><span> </span></span><span> </span></p></li></ul></div></div><p></p><h1><span><b>Embracing our differences  </b> </span></h1><p>At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field.  <br /></p><p>Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.  <br /></p><p>We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.</p><p></p><p> </p>