Vind vacatures die bij jouw situatie passen.

• Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts.
• Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability.
• Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms. 
• Own the Service Cloud roadmap, balancing needs across global Adyen teams sharing the platform.
• Partner with regional and functional stakeholders, clearly communicating priorities, risks, and progress.
• Guide Salesforce architecture, integrations, and best practices while empowering team members to own implementation.
• Establish KPIs for Support technology initiatives to track business outcomes and drive continuous improvement.

• 7+ years of Salesforce experience (with strong Service Cloud expertise) and 5+ years directly leading technical teams.
• Deep platform expertise across architecture, customization, automation, integrations, security, and governance.
• Proven track record of coaching and developing technical engineers and administrators.
• Adept at bridging high-level technology strategy with day-to-day execution.
• Strong understanding of SDLC, Agile delivery, enterprise system integrations, and AI/automation initiatives.
• Excellent stakeholder management skills, capable of influencing both technical and business audiences.
• Collaborative leader skilled at balancing stability, technical debt, innovation, and business delivery.

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.