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As a Shift Leader at KFC, you are an inspiring leader working closely with the Restaurant General Manager (RGM) to ensure our core operations run at peak performance. Our Shift Leaders come from a variety of backgrounds—ranging from supermarkets and cafés to retail and banking—but all share the same passion for great leadership and caring for their team. Your role is to coach and guide your team of about 7 to 25 members, ensuring a reliable and consistent experience for our guests.

MAKE A DIFFERENCE

As a Shift Leader, you’ll be active on the floor, ensuring a well-coordinated team and delivering the best service to our guests. Your responsibilities include:

• Leading the team on the floor, making sure our guests always receive top-notch service by monitoring team performance and supporting management when necessary

• Taking responsibility for opening and closing shifts, performing administrative tasks, and ensuring safety and quality standards are upheld in the restaurant

• Training and coaching your team to deliver their best performance, while also working on your own development goals with support from your manager

BRING YOUR BEST SELF

• Experience in leading and developing diverse teams, strong communication skills, and a knowledge of HR processes are a plus

• A proven track record in enhancing guest experience and driving sales

• Experience in understanding profit and loss factors, managing costs, and making effective decisions

HAVE FUN

at KFC We support your ambitions and make sure you are treated with respect, providing all the tools you need to succeed. From flexible working hours and training to the chance to earn certifications – we’re behind you. At KFC, there are plenty of opportunities for growth, whether you’re aiming for a role as Assistant Restaurant Manager or even move into a role at our headquarters. We’ll be there with you on every step of your career path, encouraging you to reach your full potential!

What is our Secret Recipe for you?
It’s important to know that our guests’ happiness isn’t our only priority. We care just as much about our employees’ well-being. We offer you:

• Competitive salary according to the hospitality collective labor agreement (CLA)

• 8% holiday allowance and 25 vacation days (based on a 38-hour workweek)

• Extensive training programs and development opportunities

• Pension plan with the Hospitality & Catering Pension Fund

• Travel allowance

• Flexible shifts that support a good work-life balance, with a willingness to work two weekend days per month and two evenings per week

• Fun internal competitions where you can earn team outings

Are you ready to bring your passion, skills, and dedication to KFC? Apply now! We look forward to welcoming you to our team and embarking on this exciting journey together. Bring it!